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Senior Associate, [Java, AWS, Linux]!

Genpact

5 - 10 years

Bengaluru

Posted: 29/11/2024

Getting a referral is 5x more effective than applying directly

Job Description

Responsibilities


Monitoring alerts and ensure application availability
Resolving End User Incidents and Requests by collaborating with other support teams as needed
Troubleshooting and analyzing application logs for incident resolution
Work on Outages and providing root cause analysis
Participate and get clarifications in daily meetings with client
Extract and share reports as requested by users
Documenting new processes and workflows
Willing to work in 24x7 support

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.

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